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Gatwick Airport latest: Travel chaos with flights cancelled and passengers stranded as update released

A spokesperson said the security alert has now been resolved while passengers facing cancellations should contact their airlines

Tara Cobham,Simon Calder,Holly Evans
Friday 22 November 2024 20:52 GMT
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Crowd gathers outside Gatwick Airport after evacuation

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Gatwick Airport’s south terminal has reopened after police called a bomb disposal squad and evacuated passengers to assess a “suspected prohibited item” which was found in luggage.

Passengers were ordered to leave a large part of the south terminal of the UK’s second-busiest airport on Friday morning following the discovery at 8.20am.

The security issue has now been resolved, said an airport spokesperson, who also warned that there were delays and cancellations.

They said: “The earlier security alert has now been resolved and cleared by police. The South Terminal is reopening to staff and will be open to passengers shortly.”

Travellers flying from the south terminal have been unable to check in and are facing long delays as flights are disrupted.

Some passengers wrapped themselves in emergency foil blankets against the cold as they waited outside the building.

Earlier, Sussex Police said: “As a precaution, an EOD (explosive ordnance disposal) team is being deployed to the airport.

“This is causing significant disruption and some roads around the south terminal have been closed.

“We’d advise the public to avoid the area where possible.”

In pictures: Passengers and air crew waiting outside Gatwick

Passengers at Gatwick airport waiting with their luggage
Passengers at Gatwick airport waiting with their luggage (Gareth Fuller/PA Wire)
Air crew at Gatwick airport near Crawley, West Sussex, where flights have been cancelled
Air crew at Gatwick airport near Crawley, West Sussex, where flights have been cancelled (Gareth Fuller/PA Wire)
Holly Evans22 November 2024 15:36

Train lines reopen but delays expected

An update from the Gatwick Express have warned that delays are expected until 4.15pm, despite the lines reopening.

A statement read: Lines have reopened following the police dealing with an incident at Gatwick Airport earlier today. Trains may still be delayed by up to 20 minutes or revised.

“This is expected to continue until approximately 4.15pm.

“For the latest flight information and updates, please check directly with your airline operator.”

Holly Evans22 November 2024 15:20

Nurse due to fly to Jamaica left ‘very frustrated’ by lack of updates

Nejadeen Braham, 35, who works as a nurse on the Isle of Man, was due to fly to her homeland of Jamaica to collect her children.

Speaking to reporters outside the south terminal, she said: “I couldn’t get in the airport. I saw everybody coming (out) from one direction.

“I was supposed to go inside, drop my bags and go through security. When I got here I saw everybody coming down.

“There were no proper updates. I’m very frustrated.”

Holly Evans22 November 2024 15:02

London Gatwick reopens South Terminal

A London Gatwick spokesperson said: “The earlier security alert has now been resolved and cleared by police. The South Terminal is reopening to staff and will be open to passengers shortly.

“Trains will also start calling at Gatwick Airport once the terminal is fully reopened. We would like to thank everyone for their patience and understanding while this situation was resolved. Safety and security is always our top priority.

“There are some delays and cancellations, passengers should contact their airline for any updates on flights.”

South Terminal is reopening after it was evacuated this morning
South Terminal is reopening after it was evacuated this morning (Marco Pajo/X)

Holly Evans22 November 2024 14:46

316 flights had been scheduled to depart airport on Friday

Passenger information website National Rail Enquiries said: “The police are dealing with an incident at Gatwick Airport. The station and airport are currently being evacuated.

“Services are able to run through the station and area but will not call at Gatwick Airport at this time.

“Please avoid travelling to the station whilst this incident is ongoing.

“This is expected to continue until approximately 2pm.”

Aviation analytics website Cirium said 316 flights are scheduled to depart from the airport on Friday, with a total of more than 60,600 seats.

A further 318 flights are scheduled to arrive, with more than 61,400 seats.

Holly Evans22 November 2024 14:31

Hotel helps travellers

An airport hotel allowed some stranded passengers to go in to get warm and charge their phones.

Jane Dalton22 November 2024 14:08

Check information online before coming, says BA

British Airways is advising passengers to check information online before travelling to Gatwick Airport.

A spokesperson told The Independent: “Like other airlines, we are experiencing some disruption to our flight schedule at Gatwick due to a security incident at the airport’s South Terminal.

“We are in contact with affected customers and giving them updates as and when we can. We’re also providing them with options including flight rebookings and hotel accommodation where necessary.

“We ask customers to check ba.com for the latest flight information before coming to the airport.”

Jane Dalton22 November 2024 14:00

Chaos extends into Surrey

(Simon Calder)

The small commuter railway station of Horley in Surrey has suddenly become the main rail hub for Gatwick Airport.

North terminal is currently operating more or less normally but the problem is getting there and away. Fast trains are stopping there instead of at the airport’s own station, which is closed.

Passengers are either walking the 20-minute distance to North terminal, or paying a reported £30 for the two-mile journey.

Jane Dalton22 November 2024 13:55

Flight delays

Some flights have departed from the south terminal since the evacuation, meaning some passengers may have been unable to board.

A British Airways flight to Cancun, Mexico, took off at 11.16am, 26 minutes behind schedule.

Several British Airways departures are delayed by at least an hour and 40 minutes, including to Orlando, USA; Funchal, Portugal; and Tenerife, Spain.

Spanish carrier Vueling ordered an inbound flight from each of Barcelona and Seville to turn around and return to their starting airports.

A Norwegian flight to Bergen departed two hours and seven minutes late.

Jane Dalton22 November 2024 13:46

Your rights if your journey is disrupted

Passengers on any flights that are cancelled as a result of the security scare at Gatwick South Terminal are covered by air passengers’ rights rules, writes Simon Calder.

They stipulate that the cancelling airline must provide an alternative flight as soon as possible on any carrier.

While passengers are waiting, they must be provided with meals and, if necessary, accommodation. Cash compensation is not payable in addition, because the airlines are not responsible for the disruption.

Passengers whose flights left without them are in a trickier position. Thousands had arrived at Gatwick South Terminal, only to find they could not check in.

Many of them will have found their flight departed with whichever passengers had arrived before the security scare.

Legally, the airlines have no obligation to such travellers. In practice, though, airlines are likely to take a flexible attitude to passengers left behind, allowing them to transfer to later flights without penalty.

The problem then will be whether seats are available. Many flights are very heavily booked.

What are your rights when a flight goes wrong?

Rules for cancellations, overbooking and long delays are tangled. This guide is here to help

Jane Dalton22 November 2024 13:37

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