The Independent's journalism is supported by our readers. When you purchase through links on our site, we may earn commission. 

Sky internet down in Scotland: Services including Now TV not working in Edinburgh, Dundee and more

Andrew Griffin
Thursday 16 September 2021 14:26 BST
Comments
Sky internet users have complained about issues getting online
Sky internet users have complained about issues getting online (AFP via Getty Images)

Your support helps us to tell the story

This election is still a dead heat, according to most polls. In a fight with such wafer-thin margins, we need reporters on the ground talking to the people Trump and Harris are courting. Your support allows us to keep sending journalists to the story.

The Independent is trusted by 27 million Americans from across the entire political spectrum every month. Unlike many other quality news outlets, we choose not to lock you out of our reporting and analysis with paywalls. But quality journalism must still be paid for.

Help us keep bring these critical stories to light. Your support makes all the difference.

Sky’s internet and Now TV service appears to have gone down in much of Scotland.

The company said that it had engineers looking to fix the problem as soon as possible but gave no more detail on the cause of the issue or when it might be fixed.

It only directed customers to its service checker, where customers can get more information on any problems they are suffering.

That site may be inaccessible on computers, for obvious reasons, but can be used on an phone’s internet connection or over tethering.

On Twitter, Sky said that it was “investigating an issue with Sky Broadband and Talk affecting some customers in East and Central Scotland”.

“We are sorry for any inconvenience this is causing,” it said.

There are a host of ways that Sky customers can check on any outages. The company also offers an automatic compensation scheme for any problems that last a significant amount of time – though that requires the service to be down for a number of days.

Read more: Information on Sky broadband offers

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in