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Sky offers some of the best broadband deals across large swathes of the UK, with the option to bundle popular TV packages such as Sky Q, Sky Glass and Sky Stream.
Our expert team has broken down everything you need to know about Sky so you can decide if it’s the right provider for you. We also conducted a survey with over 2,000 broadband customers in the UK to get their opinion on Sky Broadband. With this information, you can relax knowing you’ve got all the information you need before committing to a deal.
There are several great reasons to partner with Sky Broadband. Here are some of the key features it offers:
All Sky internet deals use Openreach’s fibre network, which allows for high accessibility across the country and the ability to use a phone line.
We’ve outlined all the broadband packages Sky offers below.
Broadband-only deals are best suited to households that that only require an internet connection without any extra features or frills.
Sky Pay As You Go comes as standard with every Sky Broadband deal, meaning that the company doesn’t technically offer broadband-only services. However, as long as you don’t use the phone service, you won’t have any extra costs added to your package since you only pay for the calls you make.
Some households will need a broadband and phone deal due to differences in infrastructure. For households that can only access part-fibre broadband, a phone line will be required for an internet connection.
Since all Sky internet deals come with a phone line, any household can benefit from Sky’s broadband and phone deal. If you opt for Sky’s fastest broadband package, phone services are provided via internet calls instead of the pay-as-you-go system.
Sky is known for its wide range of broadband and TV packages. Eligible households can benefit from Sky Entertainment for an additional £40 per month, add sports and child-friendly TV packs or upgrade their Netflix subscription alongside their broadband contract.
As Sky TV and broadband deals are more expensive than their standalone packages, make sure you’re happy with the TV content provided before committing to a deal.
Sky offers four different broadband speed packages across its deals, catering to small households with a few people up to busy households who need an online gaming broadband package.
Our team has thoroughly researched Sky’s broadband speeds and outlined them below so you can discover the best broadband deal for your household’s needs.
Since partnering with NOW broadband, Sky company offers two full-fibre deals that deliver speeds of 75Mbps or 100Mbps. Sky’s Full Fibre packages are best suited to small to medium-sized households that want to stream music or video content in 4K.
Sky claims its Full Fibre 100 package is available to 49 per cent of UK households.
Sky Superfast comprises two packages offering speeds of 36Mbps and 61Mbps. The former is ideal for everyday browsing in small households, while the latter allows for streaming and downloading content on multiple devices.
Sky Ultrafast utilises Openreach’s full-fibre network for a direct connection from the exchange into your home. This results in much faster speeds than previous packages. Ultrafast offers speeds of 145Mbps or 500Mbps, making these packages a great choice for busy households engaging in internet-intensive activities.
Sky’s fastest package delivers speeds of up to 900Mbps for eligible households. Although this deal is the most expensive package, it’s best for future prodding as the demand for internet speed increases.
Sky Gigafast can handle heavy internet usage, making it a breeze to stream in 4K, video conferences and online gaming on multiple devices.
As 97 per cent of the UK can access Sky’s part-fibre broadband network, you will likely have Sky Broadband in your area. The provider’s Ultrafast Plus and Gigafast deals vary by location, and they are only available to 49 per cent[1] of UK households.
We used our survey to provide the percentage of Sky internet users in each region of the UK. Greater London uses Sky the least, while the West Midlands region uses it the most.
Simply enter your postcode to check which Sky internet deals are available in your area and filter by broadband provider. If Sky operates in your area, you will be shown all available deals, which you can filter further by price and speed to find one that suits your needs.
One of the best ways to save money on your broadband is to switch broadband providers. You can switch to Sky by using our postcode checker, which will instantly provide all the deals available in your area.
If you’re concerned about your budget, our survey revealed that Sky Broadband can be cheaper than the average contract, which is £52.66 per month. At the time of writing, Sky’s deals cost £33.16 per month on average, not including its broadband and TV deals.
Sky Broadband is one of the largest in the UK – but that doesn’t make it the right choice for every household. There’s plenty to consider when choosing the right provider for you, and you’ll want to compare Sky with others on the market.
Sky Broadband has a wealth of benefits for new and existing customers alike. Below are some of the biggest advantages of partnering with Sky.
Before committing to a new broadband provider, it’s important to know any potential pitfalls. Here are some things to consider when looking at Sky Broadband deals.
Switching broadband providers is one of the best ways to save money, and thankfully, switching to Sky is easy.
Simply use our postcode checker to sign up for your chosen Sky deal. Sky will then contact your current provider to tell them you’re switching to Sky Broadband.
Most contracts, such as Sky Superfast, don’t require an engineer visit. Sky Ultrafast and Gigafast may require a professional to install the relevant hardware, but this will be explained to you during the sign-up process.
The best way to compare Sky Broadband deals is to use our broadband journey. Enter your postcode, filter by broadband provider, speed and price, and discover the best deals in your area within minutes.
[1] Sky, Full Fibre broadband deals for your full house
[2] Ofcom, Report: Complaints about broadband, landline, mobile and pay-TV services, January 2024
Sky Broadband received an impressive 82 per cent overall service satisfaction from Ofcom for 2023. The provider also received only 16 complaints per 100,000 customers – the fewest compared with its competitors. Ofcom’s review focuses on customer complaints (and how they’re handled), value for money and signal strength.
New Sky Broadband customers can benefit from Sky’s Pay As You Talk line rental service free of charge with any of its broadband deals. New broadband deals have no set-up fee and include guaranteed download speeds or your money back.
Sky Broadband clearly states that its prices can rise mid-contract, so you should consider how this may affect you. Most prices will also rise at the end of the contract or a period set out by Sky, which is advertised at the beginning of your contract. Sky TV and broadband deals, such as the Sky Glass and Q Lite TV bundles, come with a one-time set-up fee. If you choose to cancel your contract before it runs out, you’ll also most likely have to pay a cancellation fee.