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Airport delays live: Gatwick and Heathrow cancel or delay dozens of flights as fog causes travel chaos

Fog could limit visibility to just 100 metres with the worst forecast to descend on South East and central England

Simon Calder,Barney Davis,Jabed Ahmed
Saturday 28 December 2024 23:25 GMT
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Christmas travel chaos as thick fog sparks mass delays and cancellations at UK’s busiest airports

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Disruption has ensued at some of the UK’s busiest airports after thick fog blanketed the country.

Flights at Stansted Airport have been affected by the weather conditions, while live departure boards showed delays at Heathrow, Luton and Manchester airports.

On Saturday, 19 flights at Heathrow have been cancelled so far with another 455 delayed, while at Gatwick, 320 are delayed and 16 have been cancelled.

Apologising for any inconvenience, a spokesperson for Gatwick Airport added: “Temporary air traffic restrictions have been put in place due to fog causing poor visibility. Some flights may be delayed throughout the day.”

In a double blow, the UK’s two busiest stations, London Liverpool Street and Paddington, are both closed due to engineering work on Saturday.

On the West Coast main line the electricity supply has failed between Watford Junction and Milton Keynes Central.

National Rail said: “Trains may be cancelled, revised or delayed by up to 40 minutes. Disruption is expected to continue until 12 noon.”

Couple forced to prolong Christmas stay with family after flights cancelled

Kiera Quayle, from Colchester, Essex, was due to fly from Isle of Man Airport to London Gatwick on Friday evening with her husband after visiting his family – but their flight was delayed by three hours before eventually being cancelled at around 10pm, with their next available journey on Sunday.

“Our five days has turned to seven, it looks like,” Ms Quayle, 30, said.

“It’s frustrating and stressful but I overheard a few families who are now missing holidays and work who have it worse at this point.

“We’re frustrated about the lack of communication – we all knew the flight would likely be cancelled, but just putting it as delayed in an airport where the only food was crisps from the bar wasn’t fair.

“We are splitting our time between in-laws houses as people go back to work and their routines after Christmas – we’re trying not to impose too much at this point and we’re grateful we have places we can stay that aren’t hotels.”

Jabed Ahmed28 December 2024 23:21

Full report: Fog grounds dozens more Heathrow and Gatwick flights on one of the busiest weekends of UK winter

Fog grounds dozens more flights on one of the busiest weekends of UK winter

More than 200 flights to and from UK airports were cancelled between noon on Friday and Saturday evening

Jabed Ahmed28 December 2024 22:31

How can you claim for a delayed flight?

Each airline should enable you to fill out an online form, but these are sometimes difficult to track down. The pages for three leading airlines are here:

Compensation must be paid by bank transfer (or cheque), except if the airline obtains the prior signed agreement of the passenger to pay with vouchers for future travel.

For example, an airline might offer a 30 per cent uplift if you accept vouchers that are valid for a year – so a choice between £350 in cash or £455-worth of flights.

Jabed Ahmed28 December 2024 21:31

How do I qualify for a cash payout if my flight is delayed?

If you are flying from a UK/EU airport or on a British/ European airline and are delayed in arrival by at least three hours, the presumption is that you are owed hundreds of pounds in compensation.

The payment depends on distance:

  • Under 1,500km, for example London to Nice: £220 or €250
  • 1,500-3,500km, such as Manchester-Malaga: £350 or €400
  • Above 3,500km, eg Birmingham-Dubai: £520 or €600. If a long-haul arrival delay is between three and four hours, the compensation is halved.

The only way the airline can avoid paying out is by demonstrating “extraordinary circumstances” were responsible.

extraordinary circumstances refers to “political instability, meteorological conditions incompatible with the operation of the flight concerned, security risks, unexpected flight safety shortcomings and strikes”.

Simon Calder 28 December 2024 20:31

In the UK and Europe, what can I expect if my flight is delayed?

For delays of under two hours you have no rights (unless a short delay in the UK triggers a missed connection and much later arrival at your final ticketed destination – see below).

For longer delays, the airline should provide refreshments as appropriate after a specified length of time. This applies regardless of the cause of the delay.

The time at which the duty of care kicks in depends on the distance you are flying:

  • Short flights (up to 1,500km): refreshments after two hours.
  • Mid-haul journeys (1,500 to 3,500km): three hours.
  • Longer trips: four hours.

Note that if the airline believes providing the care would further delay the flight, it need not deliver.

If the delay extends overnight, the airline is obliged to find and pay for a hotel room. In practice, carriers often say, “too difficult”, and invite the passenger to book their own and reclaim later.

While this practice does not comply fully with the rules, aviation authorities tend to turn a blind eye to it.

Simon Calder28 December 2024 19:29

72 per cent of all flights departing Heathrow delayed

On Saturday, 19 flights at Heathrow have been cancelled so far with another 455 delayed, while at Gatwick, 320 are delayed and 16 have been cancelled.

Flights were delayed at airports including Gatwick, Heathrow and Luton on Saturday (Gareth Fuller/PA)
Flights were delayed at airports including Gatwick, Heathrow and Luton on Saturday (Gareth Fuller/PA) (PA Wire)
Jabed Ahmed28 December 2024 19:25

Fog starting to clear, Met Office says

Senior forecaster Craig Snell said the situation should improve on Saturday night.

“Tonight, we should start to see a little bit more in the way of breeze developing, so that should start to disperse some of the poorer visibilities across the rest of the UK,” he said.

“So we might start to see some of the fog and low cloud begin to lift as the night goes on, but generally with plenty of cloud around we’re not really expecting any issues with frost or anything like that.”

On Sunday, south-east England could have a “dull start which is expected to brighten with highs of 12C predicted, he added.

Jabed Ahmed28 December 2024 18:55

Former pilot and author explains why fog causes havoc for modern airports in epic X thread

Scott Bateman has sought to explain how the thickest fogs can cause flight disruptions which saw 20,000 passengers affected by delays or cancellations.

Barney Davis28 December 2024 18:30

Met Office map shows unsettled weather over New Year

The Met Office issued a yellow weather warning for snow and rain in Scotland next week, warning that heavy downpours may bring “significant disruption” in the build-up to Hogmanay.

The alert is in place for most of Scotland, apart from Orkney and Shetland, on December 30 and 31 during which 50-70mm of rain is possible, with up to 140mm in the west.

Snow is likely in areas north and east of Perthshire, with between 10 and 20cm expected to accumulate on higher ground, according to the forecaster.

A yellow weather warning for wind in northern England on Monday has also been issued – with gusts of up to 60mph possible which may cause travel delays and power cuts.

The warning, in place from 11am to 6pm, covers areas including Durham, Northumberland, Cumbria and North Yorkshire.

Barney Davis28 December 2024 17:30

Roundup: Thick fog continues to cause flight disruption at some of UK’s busiest airports

Disruption is continuing at some of the UK’s busiest airports as thick fog blankets the country.

Flights at Stansted airport have been affected by the weather conditions, while live departure boards showed delays at Heathrow, Luton and Manchester airports.

Passengers at Gatwick airport on Saturday morning were warned to expect disruption because of the poor visibility and told to contact their airline for updated information.

Patches of thick fog could reduce visibility to just 100 metres in some areas, the Met Office said.

A spokesperson for the Gatwick said: “Temporary air traffic restrictions have been put in place due to fog causing poor visibility.

“Some flights may be delayed throughout the day.”

Sunday is expected to be the airport’s busiest day during the holiday period, with 769 flights planned.

Nats, the UK’s main air traffic control provider, said temporary air restrictions would remain in place on Saturday in areas with low visibility.

A spokesperson added: “Restrictions of this sort are only ever applied to maintain safety.

“We continue to monitor the situation and have a Met Office expert embedded within our operation to ensure we have the latest available information.”

Jabed Ahmed28 December 2024 16:55

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