Letter: Wail in the dark from a human resource

David Carter
Saturday 18 June 1994 23:02 BST
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EFFICIENCY and effectiveness: it's a shame that the BBC employee does not know the difference between these words because it's what productivity is all about. For example, a modern light bulb is effective in lighting a room but is pretty inefficient because about 80 per cent of its energy output is in heat rather than light.

David Carter

Ripon, North Yorkshire

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