Sir: It is certainly the case ('Consumerism with a shrunken vision', 25 May) that Which? does not follow its own rhetoric of the market listening to the customer. I have completed several questionnaires over the years for Which? stating my preference for a greener approach and have seen no evidence of a response. Gardening Which? regularly advises on the use of powerful weedkillers and insecticides. I recently cancelled my subscription to Which? because of my growing concern at their persistent message that as long as the price is low for the individual, social and global impact is irrelevant.
Yours faithfully,
HEATHER ASPINALL
Southampton, Hampshire
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