LETTER: Better quality in Quality Street
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Your support makes all the difference.From Mrs H. W. Parsons
Sir: I can assure Ken Farnhill (Letters, 6 November) that since Nestle acquired Rowntree Mackintosh in 1988, no changes have been made to the recipes or production processes of Kit Kat that would cause a deterioration in quality. On the contrary, we have made some improvements to chocolate quality.
Nestle has enhanced many other former Rowntree Mackintosh products - this year we have made Rolo softer and improved the chocolate used in Quality Street, for instance.
Yours faithfully,
H. M. Parsons
Public Affairs Manager, Nestle
Croydon, Surrey
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