Tom Glocer: Protecting Value in the Customer Base

Tuesday 30 June 2009 13:20 BST

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Businesses come alive when I'm out with the customer and watching them interact with our products, says Thomson Reuters CEO Tom Glocer. So what else does this CEO do? Paraphrasing Albert Einstein, Glocer says he tries to make processes as simple as possible, but no simpler. Click here for more perspectives from top business leaders

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Tom Glocer: Protecting Value in the Customer Base

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