AI chatbot negotiates broadband bill, making saving of $120 per year

An AI chatbot has successfully negotiated a $120 monthly reduction in a broadband bill.

DoNotPay is the “world’s first robot lawyer” with a goal to make legal information more accessible.

This video shows DoNotPay communicating with a customer service worker at Comcast through an online chat, telling them that it had experienced internet outages leading to a loss of income, and successfully negotiating a reduction in a monthly bill.

“The AI is a bit too polite, replying back to everything. But it was enough to get a discount,” DoNotPay founder Joshua Browder said.

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