Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

The Independent's journalism is supported by our readers. When you purchase through links on our site, we may earn commission. 

Traditional Chinese welcome coming to Hilton hotels

Relaxnews
Tuesday 12 July 2011 00:00 BST
Comments
(Hilton)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Hilton is to roll out a global welcome program for Chinese travelers as it seeks to capture a larger part of China's outbound tourism pie.

The hotel chain announced July 11 that a new "Hilton Huanying" package will debut this August in 30 properties around the world, including San Francisco, New York City, Vancouver, London, Tokyo and Sydney.

The aim of the scheme is to make the steadily-increasing number of Chinese road-warriors feel at home, offering what Hilton describes as "familiar comforts" on arrival, in the rooms, and at breakfast.

This includes providing a front desk team member fluent in Chinese, tea kettles and selection of Chinese teas available in rooms, dedicated Chinese television channels and a welcome letter written in Chinese.

Participating hotels will also roll out specific breakfast offerings such as congee (rice porridge) with condiments, fried rice or fried noodles, a dim sum selection and fried dough fritters (crullers), along with Chinese tea.

Guests will also be offered Chinese cutlery utensils such as chopsticks, Chinese spoons and a soy sauce dish.

With the number of Chinese outbound tourists expected to reach a whopping 65 million this year, it's somewhat unsurprising hotels are pulling out all the stops to attract them.

In April this year, French chain Accor announced a similar welcome package for Chinese and Indian guests would be offered by its brands in Australia, which include Sofitel, Pullman, Novotel, ibis and Motel 6, with additional food, entertainment and staff training to be rolled out to select properties.

More details (available from August 16): http:// www.hilton.com/huanying

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in