‘Disgusting and tepid’: Ryanair passenger slams ‘saddest’ lasagne served on budget flight

The lasagne and its replacement looked grey and uncooked, the passenger claimed

Friday 23 September 2022 11:08 BST

The unappetising dish was served on a Ryanair flight from Vienna to Bristol (Getty Images)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A Ryanair passenger aimed fire at what she claimed was the “soggiest, saddest” ever lasagne, served to her on a recent flight.

Sarah Wilson, from North Devon, sent back the “lukewarm and soggy” vegan lasagne – but claimed the second meal ended up being just as bad as the first.

She said she was unable to eat the inflight meal that she paid £5.20 for during a Vienna-Bristol service with Europe’s biggest budget airline.

Ms Wilson shared a photo of the first lasagne, which was topped with unmelted, thick, white vegan cheese.

It was a stark contrast to the “appetising” picture of the lasagne that was advertised.

Promotional photos show the vegetable lasagne with a thick, tomato-based sauce and browned melted cheese on top.

The advertising also states that the lasagne won a travel award from animal rights charity Peta in 2019. Vegan Futures reported in 2020 that the dish was a “bestseller”.

On the Ryanair menu, the meal is described as: “Delicious gluten-free lasagne with roasted vegetables and a soy béchamel sauce.”

However, Ms Wilson claimed the dish was inedible and suggested that it looked ready to be binned.

She said the dish was “the soggiest, saddest, greyest looking mush”.

Tagginf Ryanair, she tweeted: “You need to review your food choice of vegan lasagne, first one served was lukewarm and soggy – sent back.”

In a second tweet, she said: “Second served up was hotter but still soggy, nothing like the picture on the cardboard sleeve.”

“I was coming back from Vienna and I felt a bit peckish so I went to order a meal,” Ms Wilson added, reports the Daily Mail.

“From the packet the lasagne looked quite appetising and quite delicious. When it came out it was disgusting and tepid.

“I said, ‘this doesn’t appear to be cooked’, and I asked them to heat it up properly.

“They came back with a second new one and it was just as bad and I couldn’t eat it.

“I opened it up and thought, Jesus, I can’t eat this, I wasn’t impressed at all. It was the soggiest, saddest, greyest looking mush. I just thought it was adding insult to injury.