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Qantas to restart Australia to London flights - but only if quarantine is eased, says executive

‘The most popular destination we’re seeing for bookings is London, from both Sydney and Melbourne’ – Stephanie Tully, chief customer officer

Simon Calder
Travel Correspondent
Wednesday 15 September 2021 08:57 BST
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Distant dream: a Qantas Boeing 787 Dreamliner, as previously used for London-Perth nonstop flights
Distant dream: a Qantas Boeing 787 Dreamliner, as previously used for London-Perth nonstop flights (Qantas)

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Direct flights between the UK and Australia will be restored only if quarantine rules are eased by the Australian government, a Qantas executive has said.

The airline has put its first flights from London to Sydney, Perth and Melbourne on sale from 19 December. A return from Heathrow to Sydney via Singapore, departing on the first date and returning early in the New Year, costs almost £2,000.

But Stephanie Tully, the airline’s chief customer officer, warned that if a two-week hotel quarantine for vaccinated arrivals to Australia was still required, “we will not get the demand we need to operate”. She said that testing should be sufficient.

Ms Tully told a Tourism Australia webinar: “The amount of Australians who want to travel is at an all-time high.

“We see a huge pent-up demand, particularly VFR [visiting friends and relations] travellers wanting to see family, but also from leisure passengers.

She said that only Sydney and Melbourne may appear on the international route network initially if the governments in Queensland and Western Australia keep their state borders closed.

“It would be great if as a nation we opened together [but] we need to plan for a scenario where Sydney and Melbourne, for example, could open up first,” she said.

“We’re actively looking at whether our Perth-London flight goes via Darwin for a time, with Western Australia so closed.

“We’re preparing for all scenarios. But I think it would be very sad if we didn’t open as a nation.”

The key international destination for travellers is the UK , Ms Tully said.

“The most popular destination we’re seeing for bookings is London, from both Sydney and Melbourne.”

Demand for flights to Los Angeles and Vancouver has been “very strong,” she said.

The Airbus A380 “superjumbo” is set to return on Sydney-Los Angeles flights from July 2022.

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