Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Mask confusion: British Airways now clear about lifting face covering mandate

‘For destinations where we have established that the wearing of a face covering is not mandated, you are able to make a personal choice’ – BA message to passengers

Simon Calder
Travel Correspondent
Thursday 17 March 2022 15:12 GMT
Comments
Face time? Heathrow still has messaging saying mask wearing is mandatory, such as this screen at check-in at Terminal 2
Face time? Heathrow still has messaging saying mask wearing is mandatory, such as this screen at check-in at Terminal 2 (Simon Calder)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

After a day of some confusion over its mask rules, British Airways has now issued revised guidance for passengers.

The airline is now aligned with the policy of Heathrow airport, which lifted the obligation to wear face coverings on Wednesday.

BA now tells passengers: “The legal requirement to wear a face covering has now been removed in England and Wales and we have updated our face mask policy.

“Customers are no longer required to wear a mask at some airports in England.

“However, as an international airline flying all around the world, we are obliged to ensure our customers continue to comply with local restrictions and meet the requirements of the destination they arrive at.”

Many destinations still mandate masks for the entire duration of the flight, while others insist face coverings are worn when disembarking the aircraft and entering the arrival airport.

British Airways says: “Where we are unsure or have not been able to clarify the local restrictions, we will still require you to wear face coverings, and we ask that you continue to carry masks with you for the duration of your journey.

“For destinations where we have established that the wearing of a face covering is not mandated, you are able to make a personal choice and we kindly request everyone respects each other’s preferences.

British Airways is the main airline at Heathrow, the UK’s busiest aviation hub.

BA’s rival on long-haul flights, Virgin Atlantic, lifted its mask mandate where destinations allow travel without a face covering to coincide with the Heathrow change.

Initially flights to the Caribbean and the Bahamas allow passengers to decide whether or not to wear face coverings.

The US, which is the leading destination for travellers from Heathrow, will insist on face coverings on flights to and from American airports until 18 April at the earliest.

A British Airways passenger from San Francisco, Jennifer Ewing, tweeted: “Careful … I just boarded a BA flight from San Francisco to LHR and they are requiring face masks.

“I pointed out the ‘official’ announcement from BA and the staff, including the pilot, said they were sorry about the ‘confusion’ but masks still required on this flight. “

The American authorities say face coverings are mandatory on all flights to, from and within the US.

Meanwhile Heathrow airport still has messaging aimed at passengers that says mask wearing is mandatory, though this is steadily being removed.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in