British Airways apologise to passengers for serving KFC after ‘forgetting food’ on 12 hour flight
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.British Airways passengers were served Kentucky Fried Chicken on a flight back to the UK from the Caribbean after problems with the catering service.
The flight took off from Turks and Caicos and then touched down in Nassau in the Bahamas - where cabin crew bought several buckets of the fast food after realising their facilities were not properly chilled.
A video shared on social media showed the passengers being given chicken legs at a point where the journey had a reported eight hours remaining, with the stopover putting one hour onto the total time.
In a statement shared with the wider media, a British Airways statement said: “Our teams sprung into action and made sure our customers had something to eat.
“We apologise to customers that their full meal service was not available and we had to wing it on this occasion. We’re sorry if we ruffled any feathers.”
But some customers did not see the funny side and one passenger was upset that one KFC chicken leg per person was given out to last the lengthy journey.
Ian Morgan wrote on Instagram: “A 12 hour flight from Turks and Caicos and @british_airways had forgotten food for all their passengers so on the scheduled stop at Bahamas they got KFC buckets and handed out ONE chicken leg per passenger. An absolute disgrace.”
Others were more diplomatic towards British Airways.
Another passenger told The Sun: “The intense heat out there made the food unsafe and BA didn’t want to chance the whole flight getting sick.
“This was their only option to ensure everyone stayed safe but didn’t starve.
“Everyone also got a voucher to buy food on arrival. I think BA did the best they could, given the circumstances.”
British Airways has been contacted for comment.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments