Business class passenger complains of ‘disgusting breakfast’ and says he’d get better food on Ryanair
Man was served burnt-looking cheese toastie
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.A British Airways passenger called his business class breakfast “disgusting” after being served a burnt-looking cheese and tomato toastie.
Charles Allen was flying on flight 208 from Miami to London Heathrow on 21 November when he was served the disappointing meal.
He posted a picture of the offending toastie to Facebook group British Airways Complaints Advice, writing: “Cabin crew agreed that it was an insult and I could get better food on Ryanair.
“The business class seats on BA are bad enough but the food now really takes the P.”
Social media users were also less than impressed with the breakfast offering.
Roger Melly commented: “I flew on ba206 on 14th and had the same burnt cheese on that for breakfast. The Business Class cabin is well below an acceptable standard. The 747s should have been mothballed years ago.”
Caroline Payne added: “If the was business class what did the poor soul at the back get?!”
British Airways says it received no complaints about the food on this particular flight, either from customers – including Mr Allen – or crew.
A spokesperson told The Independent: “We pride ourselves on the quality of the meals we offer onboard and have heavily invested in our catering, in all cabins.
“We have not received any complaints regarding the catering on this flight.”
It’s not the first time a BA customer has complained about the inflight food.
In August, a passenger complained of being served an “absolutely disgusting” breakfast on a £1,200 long-haul flight.
Sandra Arthur, from Cheltenham, Gloucestershire, was travelling from O’Hare International Airport in Chicago to London Heathrow when she was given the “soggy” bruschetta with egg and cheese.
Ms Arthur shared a picture of the unappetising meal on Facebook, which showed bits of egg scattered around some damp-looking bread, adding that many other passengers also complained.
“We could not eat this and when we complained we were offer a cold croissant,” she wrote.
“The flight attendant was extremely embarrassed but professional.”
A BA spokesperson said at the time: “We are sorry that our standards fell below our customer’s expectation on this occasion.”
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments