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Travel News & Advice ‘People were behaving like animals’: Britons tell of Amsterdam Schiphol chaos Staff shortages are blamed for security queues that stretched outside building
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Subscribe Already subscribed? Log in Some passengers were left behind because they were stuck in queues ( SWNS) Your support helps us to tell the story From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
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Your support makes all the difference. Close Read more Britons waited for two hours outside Amsterdam ’s Schiphol Airport amid half term holiday chaos, with flights jetting off without passengers who were stuck in queues.
Queues stretched from outside the building through to security with the airport blaming staff shortages for the delays.
Passengers said they waited for around two hours outside and then spent up to a further hour in various lines inside the terminal.
EasyJet customers in the queue had already faced additional delays after their Saturday flights were cancelled due to “IT issues”.
Passengers flying into Bristol said flights were forced to leave without all passengers on board, meaning further delays of about 30 minutes as hold baggage was unloaded.
“Being stuck at Schiphol airport was really anxiety inducing – it was complete chaos,” said one easyJet customer.
“There was no order to the queue system. People were pushing in.
“I have an anxiety disorder which I felt like I had to mention to staff to try and cut through the line.
“People were behaving like animals.”
SWNS
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