Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Airbnb renter ‘does €10,000 worth of damage by leaving flat covered in excrement and urine’

Homeowner says Paris apartment transformed into 'squat' full of alcohol bottles

Lydia Smith
Thursday 23 November 2017 18:56 GMT
Comments
The homeowner returned to find her flat trashed
The homeowner returned to find her flat trashed (Facebook/Laurie S)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A woman who rented out her Parisian studio flat on Airbnb for three weeks says she returned to her home to find it strewn with excrement, urine and rubbish.

The homeowner, identified only as Laurie S, posted photos of the damaged flat on Facebook.

She said the front door had been jammed, the shower and toilet had been damaged and the floor left warped out of shape by the Canadian renter.

“The charming studio had literally been transformed into a ‘squat’ full of excrement, urine and an impressive quantity of empty alcohol bottles,” she wrote in the Facebook post.

“I was really shocked and devastated to find my studio in that state when I returned.”

The apartment was left trashed by an Airbnb renter
The apartment was left trashed by an Airbnb renter (Facebook/Laurie S)

Laurie said the damage done to the apartment is worth around €10,000 (£9,100), according to an estimate by a building firm.

Although she had not met the renter in person, her neighbours said he seemed “nice”.

She later learned he was suffering from alcoholism.

Laurie contacted US company Airbnb to request for compensation and was told by the French branch that they would get back to her.

The firm finally got in touch after French media began to publicise her case last week, saying her claim was being examined.

Laurie told The Local she was still waiting for an Airbnb representative to evaluate the damage.

The company told France 3 television such damage was rare - with only 0.009% of 30 million flats rented on its site last year seriously damaged.

Airbnb offers a “Host Guarantee” which allows a homeowner to be reimbursed for damages up to £600,000, a scheme it describes as an “unmatched level of protection in the travel industry”.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in