Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Air India cabin crew ordered to say ‘hail the motherland’ after every inflight announcement

Amid tension with Pakistan, state carrier's staff have been told to say patriotic phrase with ‘much fervour’

Helen Coffey
Tuesday 05 March 2019 11:13 GMT
Comments
Air India staff will say 'Jai Hind' after every announcement
Air India staff will say 'Jai Hind' after every announcement (Amit Dave/Reuters)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Air India crew members have been told to end each inflight announcement by saying "hail the motherland," amid rising nationalist sentiment and tensions with neighbouring Pakistan.

They were instructed to say the phrase, "Jai Hind" “with immediate effect” in a company-wide directive signed off by Captain Amitabh-Singh, director of operations for the airline.

Additional instructions told staff to say the patriotic phrase “after a slight pause” and “with much fervour”.

The move follows growing tensions between India and Pakistan, which saw the latter close down its airspace for five days from 27 February after both sides claimed to have shot down one another’s military jets.

The risk of conflict has been running high since a suicide car bombing by Pakistan-based militants in Indian-controlled Kashmir killed at least 40 Indian paramilitary police earlier in February.

The directive was mocked by some on social media, who suggested it would sound ridiculous after every announcement.

“Ladies and gentlemen please put on your seatbelts. *pause* JAI HIND!” wrote Twitter user prasanto.

“Ladies and gentlemen we are now at 40,000 feet, and the temperature outside is -40. *pause* JAI HIND!!”

Others took the opportunity to have a dig at Air India’s poorly perceived customer service, with Balaji tweeting: “Your flight is delayed by xxx minutes. Jai Hind!

“Your flight is cancelled without further notice. Jai Hind!

“You will not be able to receive any amount on cancellation. Jai Hind!

“We don’t give a damn to your complaints. Jai Hind."

Travellers reflected on whether it would help the Indian flag carrier’s ailing fortunes – the airline hasn’t turned a profit since 2007.

“Now with this new move, I’m sure Air India will soon become profitable. Jai Hind!” tweeted Harsh Goenka.

Support free-thinking journalism and attend Independent events

The tense situation escalated between the two nuclear powers escalated further last week, when India launched an air strike on what it said was a militant training base.

Officials claimed at least 300 militants were killed in the attack, while Pakistan says no one died.

The dispute has seen a rise in Indian nationalist sentiment across both social and mainstream media.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in