Travel question: Can my sister claim for the Manchester airport power cut?

Have a question? Ask our expert Simon Calder

Simon Calder
Monday 20 May 2019 16:35 BST
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Flights into and out of Manchester airport were grounded from Sunday
Flights into and out of Manchester airport were grounded from Sunday (Getty)

Q My sister’s flight to Manchester from Prague was cancelled on Sunday night due to the airport power cut. Who can she claim her extra costs from, please?

Patricia S

A Your sister was one of around 15,000 people whose flights were cancelled between 2pm on Sunday afternoon and 3am yesterday morning because of problems at Manchester airport. What the airport calls a “power issue” led to the failure of the fuel supply system – the network of pipes which runs beneath the apron to pump fuel into the planes.

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