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The Chatwal New York hotel review: Finding tranquillity five minutes from Times Square
Old-school glamour and attentive service come as standard – as does an unbeatable location in midtown Manhattan
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Your support makes all the difference.In a nutshell: This luxury hotel – nestled down a quiet street barely 10 minutes’ walk from Times Square – oozes old-fashioned glamour yet boasts all the modern touches you could ask for
Price point £££
The neighbourhood
At 130 W 44th Street, the Chatwal seems absurdly ideal for anyone looking to enjoy all that New York has to offer.
Broadway is literally right on your doorstep, and the famous Madison Square Garden, where the Grammys took place this year, is barely a five minute walk. Hop in a cab and you’ll be at Central Park in 10 minutes; another 10 and you’ll arrive at the Metropolitan Museum.
Read more: The best hotels in New York City
The look
The Chatwal prides itself on its elegance and subtle charm, so expect plenty of leather-bound everything along with plush carpets, marble-clad bathrooms and a gorgeous art deco lobby.
A floor-to-ceiling 18th-century stone fireplace – originally a gift from Stanford White to the Lambs – acts as a stunning centrepiece for the hotel’s restaurant.
The hotel’s meeting rooms also feature elliptical wine cellars to match the existing doors and lacquered wood finish for an old-world glamour feel.
The vibe
Staff are efficient, poised to anticipate your every possible wish, and impressively creative: on learning that we were in town for the Grammys, the desk clerk asked if I’d like a record player set up in my room. Butler service comes as standard, with a turn-down service and a house car which provides complimentary drop-off within a 20-block radius.
Bed and bath
The rooms themselves are a comfortable size, fresh, clean, opulent without being over-stated – and feature huge beds and equally huge, squashy pillows.
With a walk-in wardrobe, bedside tables and large writing desk, you’ll have plenty of space for your things too. However there was a little wear-and-tear noticeable in the room – a small nail polish stain on the carpet and a slight rip in the leather-bound door to the closet.
Aside from the bed itself, the bathroom is the standout feature, resplendent with black, glittering marble walls and floors with two huge mirrors and glorious light fixtures; not to mention a walk-in shower bigger than some studio flats in London. The heated toilet seat felt like over-kill but who are we to complain?
Food and drink
The Chatwal’s restaurant, the Lambs Club, continues the old-style Broadway glamour, with red leather booths, low lights and a pleasing layout that allows for some subtle people-watching if you’re dining alone.
A simple plate of Italian burrata melts in the mouth and is given added zest with Soppressata marmalade and thin slices of pickled pepper. Slightly heftier fare came in the form of the Creekstone Farms’ dry-aged filet mignon, served with a rich short rib gratin, maitake mushrooms and bearnaise gastrique.
Restaurant staff are just as attentive and obliging as those working in the hotel itself. My wonderful waitress makes an enthusiastic recommendation of the pistachio parfait for dessert and it doesn’t disappoint: a gorgeous, veritably artistic plate arrives at my table: feather-light pistachio sponge with the parfait shaped around delicate green tea and lime crumble, and an exquisite scoop of pomegranate ice cream. A sommelier is also on hand to make suggestions from the staggering array of wines on offer.
Pools, spas and public areas
Guests have access to the saltwater lap pool which can simulate three different types of current if you’re looking for a proper workout. There’s also a fitness centre, and guests can book themselves a pampering session at the hotel’s Elizabeth Arden Red Door spa before a night out on the town (or perhaps the morning after).
Nuts and bolts
Room count: 76
Freebies: chocolates and Voss water to welcome guests in their rooms, complimentary butler service as standard and free bikes to borrow
In the bathroom: Asprey bath amenities
WiFi: included, medium speed
Extra charges: valet parking $65-$75 (£49-£56) per day), breakfast
Minibar: it’s not so much a minibar as an entire kitchen: there’s a great selection of wine, spirits, water, mixers, and sweet and savoury snacks on offer, plus a cocktail shaker, stainless steel ice bucket, and a pack of playing cards
Disability access: disability accessible facilities and wheelchair access
Pet policy: Chatwal’s “Pet Wardrobe Supervisor” can curate a personalised pet closet with a Chatwal-red faux fur pet jacket, booties, bowtie and a neck bandana, so rest assured your faithful companion will be very well taken care of. The hotel can also supply a pet bed, dog treats and food and water bowls
Bottom line
Best thing: enjoying the peaceful luxury of the hotel while knowing the excitement of Manhattan is right on your doorstep
Worst thing: the price is a little steep considering what you get with a standard room, but the location is what you’re paying for
Perfect for: romantic weekends, luxury city getaways and work with perks
Not right for: families, students or under-thirties
Instagram from: the Zen Suite’s private terrace – it has an English country garden feel with a backdrop of NYC skyscrapers
Room rate: from $1,000 for a superior queen, room only
Check the latest prices on booking.com | hotels.com | Expedia
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