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Tech TikTok down: App not working amid bug that empties people’s profiles and asks them to change username La aplicación ha estado en la mira de varios gobiernos en los últimos meses (Getty Images) Your support helps us to tell the story From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference. Close Read more TikTok briefly stopped working properly as users found their profiles empty and the app asking them to change their username.
In an apparent bug, which has since been resolved, users found themselves unable to use the app and were told they needed to “update their username”.
Updating it did not fix the problem, and many reported they were unable to use the app at all.
Shortly after, the bug appeared to be fixed for the majority of people, and the app went back to working as normal.
An error page showed to users indicated that their username would soon become invalid and needed to be changed.
“We’re changing our username requirements and this username will no longer be valid,” the message read. “Update your username before the new rules take effect."
The app gave users the option to enter a new username or to click “not now”, but neither of the options made the app work while the bug was live, users indicated.
Some social media users joked that the app might finally have been banned in their location. The US has famously threatened to make it illegal to use the app , and countries including India and Pakistan have already undertaken similar measures .
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