Spotify down: Music streaming app hit by mass outage

Andrew Griffin
Wednesday 16 December 2020 09:40 GMT
Comments
(Getty Images for Spotify)
Leer en Español

Your support helps us to tell the story

Our mission is to deliver unbiased, fact-based reporting that holds power to account and exposes the truth.

Whether $5 or $50, every contribution counts.

Support us to deliver journalism without an agenda.

Louise Thomas

Louise Thomas

Editor

Spotify has broken, with users complaining they are unable to listen to music at all.

Users said the app was connecting, or found themselves logged out and unable to get back in.

Problems were reported right across Europe, according to tracking website Down Detector, though the outage is likely to be global and it is just a consequence of where most people are trying to use the site.

Spotify maintains a Twitter account account – Spotify Status – that tracks problems and gives information about when they might be fixed. It was yet to post about the problems at the time of publication.

The new problems come just a couple of weeks after another major outage at the end of November. During that outage, some songs appeared to play briefly and then skip, but the new problems appear to have taken the service offline entirely.

Spotify was also hit by technical issues earlier this month when the pages of artists including Dua Lipa and Lana Del Ray were vandalised with pro-Trump and pro-Taylor Swift messages.

The issues also come very soon after a huge outage at Google, which left users without access to both YouTube and Google’s services such as Gmail.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in