Snapchat down: Messaging app still not working properly with users unable to send log in or send snaps
'Hang tight!' company tweeted, alongside an upset-looking emoji
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Your support makes all the difference.Snapchat is still not working properly, the day after a Google outage took down large parts of the internet.
A major problem with the technology Google provides to power the internet broke on Sunday, taking many of the world's most popular websites and apps with it.
That included Google's own services, such as YouTube and Gmail. But it also hit apps that use Google's services, too, such as Uber and Discord as well as Snapchat.
Google's services appear to have largely returned to normal. Reports of outages have stopped and the company claims the problem has been identified and fixed.
But at other companies such as Snapchat, the problems seem to be ongoing. Thousands of people are still reporting that they are unable to log into the app, more than 12 hours after the issues first began.
While reports of problems have slowly declined, many users still say they are being hit by problems. Those issues are particularly focused on the west coast of the US, with some in Australia and some in Europe, according to the website Downdetector – though that might simply be because Snapchat users in the rest of the world are largely asleep.
Snapchat had tweeted about the problems soon after they began, indicating that they were looking into getting them fixed. But, at the time of publication, it had not posted an update to say that the problems were solved or that service would be returning.
"We're aware of an issue preventing some Snapchatters from using the app," it wrote, alongside an upset emoji. "Hang tight!"
More than 100,000 frustrated users have engaged with the tweet, with many taking the opportunity to complain about other issues with the app.
Others worried that the outage would mean they would be unable to keep up their streaks, which track when people keep returning to the app and give them rewards. The company told anyone affected by that problem to get in touch, to ask that they can be restored.
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