Samsung Galaxy Note 7 no longer on sale after multiple reports of exploding phones
More than 1 million of the phones have already been sold
Your support helps us to tell the story
As your White House correspondent, I ask the tough questions and seek the answers that matter.
Your support enables me to be in the room, pressing for transparency and accountability. Without your contributions, we wouldn't have the resources to challenge those in power.
Your donation makes it possible for us to keep doing this important work, keeping you informed every step of the way to the November election
Andrew Feinberg
White House Correspondent
Samsung says it is suspending sales of its new smartphone after some of them exploded while they were charging and will let everyone who has one return them.
At least 35 cases have been found of the phone blowing up while it was charging. Those spontaneous explosions are the result of a fault with the battery, Samsung said.
Koh Dong-jin, president of Samsung's mobile business said Friday that customers who already bought Note 7s will be able to swap them for new smartphones, regardless of the purchasing date.
The company has been said to have been considering recalling all of the phones that have already gone on sale, according to previous reports.
Samsung said that it would provide details of how owners could trade in their phones later.
The announcement comes just two weeks after Samsung launched its latest flagship smartphone.
Some buyers reported their phones caught fire or exploded while charging, and Samsung said it had confirmed 35 such cases, caused by faulty batteries.
Samsung said it has sold more than 1 million Note 7 smartphones since the product's launch.
Additional reporting by Associated Press
Subscribe to Independent Premium to bookmark this article
Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments