Apple Maps app bug directs drivers on to airport runway

Alaskan airport forced to barricade runway access ramp after drivers following iPhones directions ended up crossing the main runway

James Vincent
Wednesday 25 September 2013 15:27 BST
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

An Alaskan airport has complained to Apple following two incidents in which the company’s Maps app misled drivers, leading them to drive across a main runway.

Fairbanks International Airport told a local newspaper that twice in the past three weeks drivers from out of town have driven through the airport after being given bad directions by their iPhones.

Angie Spear, the airport’s marketing director, blamed the incidents on drivers’ reliance on their gadgets instructions. “No matter what the signs say, the map on their iPhone told them to proceed this way,” Spear told the Alaska Dispatch.

In both cases drivers had followed precise turn-by-turn instructions that instead of guiding them to the airport’s car park, sent them along the access route used by pilots. The instructions concluded by telling drivers to “Turn Right onto Taxiway B”.

The first driver to follow these instructions on 6th September saw the passenger terminal straight ahead and drove across the runway. According to local reports airport security, TSA agents and police then “converged on the driver”, after which the airport contacted Apple.

“We asked them to disable the map for Fairbanks until they could correct it, thinking it would be better to have nothing show up than to take the chance that one more person would do this,” said Melissa Osborn, chief of operations at the Fairbanks airport.

However, the faulty map remains up and on 20th September a second driver followed exactly the same route.

“These folks drove past several signs. They even drove past a gate. None of that cued them that they did something inappropriate,” said Osborn.

The airport was told that Apple would fix the problem by this Wednesday but accessing the iPhone's Maps app and asking for driving directions to Fairbanks International Airport from the local area still shows the same route. The airport has instead opted to barricade the access ramp.

A screenshot showing the erroneous directions.
A screenshot showing the erroneous directions.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in