Apple points out that people don’t want to use its own apps on iPhones

Andrew Griffin
Friday 08 April 2022 15:21 BST
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(AFP via Getty Images)
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Apple has released a host of information aiming to argue that people don’t actually want to use its apps.

The company commissioned and announced research that shows that its own apps appear to be not especially popular – even though they come pre-installed on the phone, unlike third-party offerings.

The company not only looked at how much the apps were downloaded, but also how often they were used. And Apple specifically highlighted how the research showed that many people were opting to spend time in third-party apps, even when Apple offers its own.

The research was undertake by consulting firm the Analysis Group. “Our quantitative analyses of engagement with apps (not merely app downloads) demonstrates that, across many app types, Apple’s own apps are eclipsed in popularity and account for a relatively small share of usage,” said authors Juliette Caminade and Markus von Wartburg.

For music streaming, for instance, Spotify is 1.6 times more popular than Apple Music in the US, the report claimed. Google Maps are 1.5 times more popular than Apple’s in the same country, and Netflix is is 17 times more popular than Apple TV.

The same patterns were present across other countries, Apple pointed out. In Japan, for instance, Amazon Prime Video is 407 times more popular than Apple TV, it said.

Across many of those categories, individual users often subscribe to a variety of different platforms, Apple noted.

Though Apple did not explicitly mention it, the report comes amid increasing criticism of the App Store from regulators. Critics argue that Apple’s control of the iPhone allows it to favour its own apps and set unfair rules, and that lawmakers should intervene to level the playing field.

Seemingly in response, Apple has pointed to a range of evidence – including the latest report – in an attempt to argue that the iPhone and its App Store allow a range of different apps to flourish. That has occasionally led to it arguing that its own apps are not especially popular.

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