Welcoming Ukraine’s refugees is taking its toll on Poland

Poland has been hailed for its response to the war in Ukraine, but the unprecedented increase in numbers is stretching resources across the country, write Dorota Bartyzel and Konrad Krasuski

Ukrainian refugee children carry toys taken from an aid point at the Medyka border crossing (Bloomberg photo by Angel Garcia)

It’s been a month since the war in Ukraine started, and the flow of refugees arriving at Warsaw’s biggest railway station shows no sign of abating. Crowds of people disembark trains from the border and wait for shuttle buses to temporary shelters at exhibition and sports venues. Outside, passers-by are asked for directions.

The unflinching support for their neighbours – at least 2.1 million of them and counting – has turned into a pivotal moment for Poles, but it’s also now raising some urgent questions over what happens next, politically and economically.

Poland is winning international kudos for its response to the humanitarian impact. The war effort is transforming the country into a European leader from the rogue whose populist government has been locked in a bitter dispute with Brussels over rule of law, which has also strained relations with the US in recent years. Prime minister Mateusz Morawiecki declared on 19 March that Poland “never had such an excellent brand all over the world.” US President Joe Biden is due to visit this week.

Yet the unprecedented increase in numbers is stretching resources across a country more used to being a net exporter of people than a haven for incomers. The population of Poland’s capital city alone has swelled by about 20 per cent – some 300,000 people – in four weeks and accommodation is running out. “Every day is somehow a new start with the risk that supplies or other help may dry up,” says Marcin, a 22-year-old Polish student in an orange vest volunteering at an improvised canteen at the station.

Rental costs in major cities have soared as much as 30 per cent in the past two weeks, according to PKO Bank Polski, as the availability of apartments roughly halved. That’s as Poland, like so many other places, is trying to cope with inflation at a 20-year high, and soaring food and energy bills.

Some refugees will fill gaps in Poland’s labour market. Half of vacant jobs, though, are in the male-dominated construction sector and most of the Ukrainian arrivals are women, the elderly and children who need places in schools and kindergartens. And at least 150,000 Ukrainian men went the other way, going home to fight.

Poland is likely to remain the destination of choice for Ukrainians even if there’s a pan-European agreement to share the work of providing refuge

Amnesty International warns the Polish authorities must do more to reduce the burden on volunteers and households that have opened their doors. After a 10-day visit to the Ukraine border, the organisation called the situation in Poland “chaotic and dangerous”.

“This is an exceptional moment for Poles to be seen as a great nation by the whole world,” says Beata Laciak, sociology professor and member of the board at the Public Affairs Institute in Warsaw. “But this work is not a sprint, it’s going to be marathon. The question is: can the government help Poles run long enough, so at the end of the marathon we could call it the best moment for Poland this century?”

Poland is likely to remain the destination of choice for Ukrainians even if there’s a pan-European agreement to share the work of providing refuge. The country of about 38 million until last month was already home to roughly 1 million Ukrainians arriving in the wake of the separatist conflict in the east that started in 2014. That compares with more than 2 million Poles who have left to work abroad since their country joined the European Union a decade earlier.

Other Ukrainian neighbours such as Hungary and Romania have also embraced those fleeing Russian President Vladimir Putin’s forces, yet the numbers are dwarfed by Poland’s influx.

Displaced Ukrainians queue at ticket counters in the main hall at Warsaw Central railway station (Bloomberg photo by Bartek Sadowski)

The response in Poland is in stark contrast to the Law & Justice government’s opposition – along with Hungary – to mainly Muslim refugees from places like Syria during the 2015 crisis that caused a rift within the EU. Poland can take care of Ukrainians because it’s “a strong, proud nation”, according to the prime minister.

But critics say they are mainly helped by ordinary Poles, non-governmental groups and municipalities. The government estimates that the cost of helping refugees, excluding education and healthcare, will total €2.2bn (£1.84bn) this year alone and is calling on the EU to provide more money.

So far, Poland has set aside 8bn zloty (£1.4bn) to help refugees find work, gain access to schools and healthcare and pay those who host them in their homes. The aid equates to 40 zloty per refugee a day, the government says. That’s not enough to cover the costs, according to Ala Gwardyan, who is among the phalanx of Poles who have offered shelter to Ukrainians.

“Poles are helping and Ukrainians are grateful, but Poles will soon get burned out,” she says. “We need to help them to be free in Poland and not to make them dependent on us and our aid.”

Ukrainian refugees carry their belongings at the railway station in Przemysl, near the Polish-Ukrainian border (AFP/Getty)

Moved by the images of lines of people building up on the border, she opened up her 42-square-metre apartment to a mother, her four-year-old son plus the woman’s sister. Gwardyan, 40, from the city of Lodz about 75 miles from Warsaw, is taking time off work to help her new housemates deal with various public institutions and medical centres to get them established in Poland.

She’s calling on the government and European allies to do more to ensure the national showing of “love won’t turn into infatuation only – or something even worse”. The new law allowing refugees to settle “is in fact still keeping the main burden on Poles”, she says.

Civic and corporate Poland has responded. In Warsaw, the engine of the economy, schools, kindergartens and job centres are popping up to help Ukrainians establish a future in the country.

One example is the commercial sector, which includes such industries as hospitality and retail. It has over 15,000 vacant jobs to fill, according to Andrzej Kubisiak, the deputy director of the Polish Economic Institute. Convenience store chain Zabka and supermarket operator Biedronka have created special hiring platforms, as have some beauty salons and restaurants.

There could be relatively quick job offers coming from tourism and seasonal work in agriculture, plus there are holes in health care and education, says Kubisiak. But the problem is that more broadly there’s a “structural mismatch” between the people Poland is now absorbing and the economy, he says. “These are not economic refugees, these people are running away, they are fleeing the war,” says Kubisiak. “So stop thinking about them as we used to think about Ukrainians who used to come to Poland before the war.”

Ukrainian refugees wait to board a train en route to Warsaw at the station in Przemysl (AFP/Getty)

Meanwhile, Law & Justice has also improved its popularity, shaken by years of political bickering and the row with the EU. The party is now supported by 33 per cent of voters, up from 31 per cent four months ago. Poland’s response “puts us in the right position in international politics,” Morawiecki said on 19 March. The country is breaking through what “previously was this wall of unfair isolation”, he said.

The dispute with the EU over rule of law and, in particular, Poland’s treatment of its judiciary has effectively been dropped, even if Brussels is still fining the country €1m a day on paper following a European Court of Justice ruling in October. A freeze of some €36bn in the EU’s post-pandemic aid aimed for Poland may soon be lifted.

Yet how the war unfolds for Ukraine’s biggest western neighbour will likely depend on how the government can help its citizens cope with the cost of providing a haven. From sleeping bags to soup kitchens to ad hoc transfers and opened homes, Poles are continuing to reach out to help.

One issue is that Ukrainians need a Polish social security number to use public services, including access to healthcare and education. Gwardyan’s guests stood in the line from 6am to receive the number 1,760, meaning it will arrive in three weeks, she says. The money to cover the cost a of Ukrainian's stay is paid within 30 days of the application date.

At Warsaw Central, large white tents together with portable toilets adjacent to the station’s main hall are now in stark contrast to the glass skyscrapers of the Polish capital. Volunteers wearing yellow vests distribute food, hygienic products and SIM cards. On Wednesday, a fresh group of helpers is getting trained up. They soon will handle requests for longer-term accommodation.

But the biggest issue is a lack of clarity as to how long the crisis may last. “We are here to help, but most experienced guys are getting tired and some already need to return to their regular workplaces,” says Marcin, the student. “The authorities also aren’t giving us any guidance what the final plan is for places such as the station.”

Bloomberg's Piotr Skolimowski and Maciej Martewicz contributed to this report.

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