Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

In France your waiter can charge you extra if you're rude

Say 'please' and they might drop the price

Roisin O'Connor
Tuesday 15 March 2016 15:51 GMT
Comments
French waiters have had enough of rude customers
French waiters have had enough of rude customers (AFP/Getty)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Waiters in France are being given the power to charge customers more or less depending on how polite they are.

Waiting-on is considered a profession worthy of respect in France, so the policy of charging rude customers extra is reportedly becoming more widespread.

In 2013, La Petite Syrah in Nice became so fed up of rude customers it began penalising them. If waiters were asked for "a coffee" they charged 7€ (£4.90). Ask for “a coffee, please” and the price was dropped to 4.25€ (£3.60).

The winning formula, though, was to say “Bonjour [‘hello’], a coffee please”, which would cost you the typical price of 1.40€ (£1.20).

Manager Fabrice Pepino told The Local at the time: "It started as a joke because at lunchtime people would come in very stressed and were sometimes rude to use when they ordered a coffee."

Meanwhile at L’Hamburgé in Grenoble, southeastern France, three prices are advertised for one coffee, using the same conditions as La Petite Syrah.

The Times (£) reports that critics believe the policy is often just used as an excuse to charge tourists more – with holidaymakers charged far less than regulars.

However, the policy is not completely far from the Pret A Manger one which allows staff to give out free hot drinks and food to customers they like or find attractive.

Adam Garah, owner of L’Hamburgé, said the idea was a joke and that some customers had become “excessively polite” in the hope of getting a free coffee.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in