McDonald’s ‘gourmet’ burger served covered in mould at Sydney branch
Rebecca Hantzis posted the image of her burger on Facebook with the caption 'Cheers Maccas'
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Your support makes all the difference.A McDonald’s customer has posted a picture of a gourmet burger covered in blue and green mould on Facebook.
Rebecca Hantzis criticised the fast food giant, describing the bun as "disgusting".
The 23-year-old told Daily Mail Australia: “When I noticed the mould it was my boyfriend who took the picture and took it back to the counter..
“We didn't really get an apology or anything, they just made a fresh one. But there was another burger on the counter ready to be served with mould on it as well.
“It was disgusting.'
the image was widely shared with many replying that they had experienced similar problems in McDonald’s restaurants.
One said he had received a mouldy Filet-O-Fish but staff had told him the specks had been caused by the steamer - though they did replace it for him.
Others questioned why the staff had not noticed the flecks when they had handed it over.
A McDonald’s spokeswoman said the incident was being investigated.
She told news.com.au: “McDonald’s takes food quality seriously and issues like this are rare. We are disappointed this has happened and are investigating with the restaurant”.
It comes as a woman in New Zealand had a similar problem with mould in a Burger King restaurant - being given mouldy burgers on two separate occasions and have one replaced with another bun with the blue specks on.
Maggie Lawson from Christchurch said she was served the first mouldy bun on 26 December and again on New Year's Eve - and the replacement she asked for on the second occasion also had mould on.
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