Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Korean Air Lines executive quits over nuts row

Cho Hyan-ah reportedly made a senior crew member disembark because he was 'incapable'

Roisin O'Connor
Wednesday 10 December 2014 15:54 GMT
Comments
(AP/Lee Jin-man)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

An executive at Korean Air Lines has resigned following public criticism after she delayed a flight in a row over macadamia nuts.

Company officials said that chairman Cho Yang-ho had accepted the resignation of Cho Hyan-ah, his eldest daughter and an executive vice-president of the company.

According to reports, Cho Hyan-ah made a senior crew member get of a Korean Air Lines plane to Incheon, South Korea, that was preparing for take-off at New York’s JFK airport, because she was served macadamia nuts in a bag instead of a bowl or plate.

Cho Hyun-ah apologised after ordereding a crew member off a flight for serving bagged nuts in the first class cabin
Cho Hyun-ah apologised after ordereding a crew member off a flight for serving bagged nuts in the first class cabin (YONHAP/AP)

Cho Hyan-ah called over the chief purser who, according to an earlier Korean Air statement, replied with "excuses" when challenged over his crew's knowledge of procedure.

The plane was forced to taxi back to the gate at JFK in order for the chief purser to disembark after Ms Cho decided the crew member was "incapable", which caused a delay of around 10 minutes.

South Korea's biggest airline apologised for causing "inconvenience" for passengers but defended Ms Cho's actions as a "reasonable" move to improve inflight service. Her behaviour on the flight caused uproar in South Korea, where she was accused of being petty and arrogant.

After her resignation, the 40-year-old, who joined Korean Air in 1999, issued a statement through the airline.

"I feel so sorry for our customers and South Koreans for causing such trouble ... and seek forgiveness from the people who might have been hurt by me," Ms Cho said.

The government said it is investigating whether Ms Cho violated any aviation safety laws.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in