Delivery driver sacked after being caught on video eating customer's takeaway
Zomato now looking to introduce tamper-proof tapes after 'highly unusual' and 'rare' incident
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Your support makes all the difference.A takeaway delivery driver in India has been sacked after he was filmed helping himself to part of a customer’s order before resealing the containers.
Video was posted on Twitter showed the man, who was sitting on a moped wearing a Zomato T-shirt, taking food containers out of his delivery bag one by one and tasting the contents before resealing the boxes and putting them back in the bag.
Below the video, a comment was added saying "This is what happens when you use coupon codes all the time". The post has been viewed and shared thousands of times.
Zomato confirmed the man in the video, shot in Madurai, in the south Indian state of Tamil Nadu, on Monday, was one of its workers and that he had since parted with the company.
The takeaway delivery firm said the incident was “highly unusual and a rare case”, and that it had a “zero-tolerance policy” when it came to any tampering with food.
It is now looking to introduce tamper-proof tapes and other measures to prevent anything similar from happening again.
“The person in the video happened to be a delivery partner on our fleet,” Zomato said in a statement.
“We have spoken to him at length – and while we understand that this was a human error in judgement, we have taken him off our platform.
“This particular incident, while unfortunate, only makes our commitment to fleet training, scheduling and process even stronger.”
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