Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Walgreens will close a ‘significant’ number of failing stores across US

There are 8,500 Walgreens stores across the country, and around a quarter are failing

Michelle Del Rey
Thursday 27 June 2024 22:39 BST
Comments
Walgreens is closing a significant number of its stores, the company’s chief executive announced Thursday
Walgreens is closing a significant number of its stores, the company’s chief executive announced Thursday (Copyright 2024 The Associated Press, All Rights Reserved)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A number of Walgreens are set to close because the stores are struggling to turn profits, leaders at the pharmaceutical giant announced this week.

Tim Wentworth, the company’s chief executive, confirmed the news during a conference call with industry analysts on Thursday. He said a “significant portion” of struggling locations will shut their doors.

There are 8,500 Walgreens stores across the country, and around a quarter are failing, Wentworth said. It’s not clear how many stores will close, ABC News reported, but at least some of the struggling stores will stay open and be refurbished.

As the company undergoes changes, Wentworth said that a priority will be to minimize layoffs. About 240,000 people work for Walgreens, and in 2021, the company raised its minimum wage to $15 an hour.

The company began a review of its business practices seven months ago. “Everything has been on the table,” Wentworth said. “We are at a point where the current pharmacy model is unsustainable.”

Walgreens is closing a significant number of its stores, the company’s chief executive announced Thursday
Walgreens is closing a significant number of its stores, the company’s chief executive announced Thursday (Copyright 2024 The Associated Press, All Rights Reserved)

Walgreens has experienced a slight increase in revenue compared to this time last year, reporting $28.5bn over three months ending in May. Still, the figure was lower than expectated.

Company leaders said inflation was a contributing factor to why the company wasn’t hitting it financial goals. “Our customers have become increasingly selective and price-sensitive in their purchases,” Wentworth said.

Walgreens has followed other retailers and has slashed prices to boost revenue. While the discounts have been successful in bringing more customers through the doors, they haven’t helped boost profit margins, however. The company has lowered expectations for the next financial quarter.

Wentworth said he was optimistic about the changes coming to the retailer.

“I’m at Walgreens today because I believe in the future of retail pharmacy and particularly our future,” he said. “Human-to-human interaction is an imperative in healthcare and the core foundation of our business.”

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in