Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

American Airlines agrees to pay millions to travellers

Passengers alleged that the airline failed to honour their no fee baggage pledge for frequent and first-class flyers

Bevan Hurley
Monday 17 October 2022 18:51 BST
Comments
American Airlines passenger forced to cover up with a blanket
Leer en Español

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

American Airlines has agreed to pay a minimum of $7.5m after the company was accused of overcharging baggage fees for passengers in a class-action lawsuit.

Five passengers who brought on the lawsuit claimed that the airline had failed to honour a pledge to allow checked baggage at no extra cost to some credit card holders, frequent and first-class flyers, Insider reported.

Plaintiffs alleged they had been “improperly charged” for baggage between 2013 and 2021, in the suit brought in Texas last year.

Per Insider, a motion to settle the case was filed in the Texas federal court last week.

American Airlines said in the motion it will refund any members of the lawsuit who file valid claims in a timely manner, and there is no cap how much it could payout.

The airline said it wanted to avoid the risk of trial and appeal, and gave “every settlement class member a guaranteed opportunity now to get 100 per cent compensation”. They have also agreed to pay legal and administrative fees, Insider reported.

An American Airlines spokesperson declined The Independent’s request for comment.

According to its baggage fee terms, American Airlines offers a first checked bag free for flights to most international destinations for loyalty programme members, and to those who hold certain credit cards. Any passengers flying business class or premium economy receive two checked complimentary bags.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in