Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

ITV boss reveals Mr Bates vs The Post Office drama made loss of around £1m

The ITV show prompted public outrage and help put the Horizon scandal under the spotlight.

Naomi Clarke
Thursday 25 April 2024 15:31 BST
ITV says that despite interest for Mr Bates vs the Post Office abroad, the programme has lost the TV channel around £1 million (Ian West/PA)
ITV says that despite interest for Mr Bates vs the Post Office abroad, the programme has lost the TV channel around £1 million (Ian West/PA) (PA Archive)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

ITV boss Kevin Lygo has revealed the hit drama Mr Bates vs The Post Office made a loss of around a million pounds as he discussed the pressure broadcasters are facing due to increased competition from more media outlets.

The ITV show, detailing how hundreds of innocent sub-postmasters and postmistresses were wrongly accused of theft, fraud and false accounting due to a defective IT system, prompted public outrage and helped put the Horizon scandal under the spotlight.

Alongside airing on ITV, the corporation announced last month that 12 foreign broadcasters had bought the right to show it, but this was not enough for them to break even.

Mr Lygo, the managing director of media and entertainment of ITV, told the Voice of the Listener & Viewer (VLV) spring conference on Wednesday: “Mr Bates has made a loss of something like a million pounds and we can’t continually do this.

“Of course, some things are very profitable on the channel, and some things aren’t.

“But it’s a challenge to be able to fund some of the things that aren’t, obviously, of international appeal.

“We’re hoping this may be because it caused such a furore here that maybe sales will pick up, but there’s no evidence of it yet.

“If you’re in Lithuania, four hours on the British Post Office? Not really, thank you very much. So you can see the challenges here.”

He said the challenge for mainstream television broadcasters at the moment is “getting enough audiences to turn up on the night” to watch their shows.

Lygo explained that five or six years ago, they would have expected a show like Mr Bates to bring in around six or seven million viewers but that now an overnight audience rating of four million is as “good as you get”.

The ITV boss also said he knew the show was “emotional” and “well told” after the first watch, but admitted he did not realise how much of a stir it would cause.

The show brought the issue back to the attention of the public and parliament, with the former Post Office boss Paula Vennells later announcing she planned to hand back her CBE following the scandal.

Mr Lygo said: “These days, it is harder and harder to guess in advance now what something is going to do and whether people will turn up at all.

“There is so much choice and competition now in your homes every night… Everything that’s ever been made, you can watch now and there is some wonderful stuff out there, it’s quite hard to find.

“But the competition, none of us have ever seen anything like this and that’s the real pressure on the production community, on commercial broadcasters, in getting sufficient audiences and the right audiences for various commercial partners…

“That’s the reason we’re all a bit tense and nervous these days.”

Due to pressure on the broadcaster from various angles, ITV is currently trying to save £150 million.

Discussing how ITV’s cost-saving measures will affect viewers, Mr Lygo said: “In the first instance, we’re trying to find every penny that we can, not on the screen.

“So we’ve got to turn over every stone in the office, so to speak, to make cuts there. To really, yet again, re-examine what it is we should do, what we don’t have to do, how can we change the way we’re doing things.”

He also said that the broadcaster is looking at whether technology and artificial intelligence can be utilised to help them make “programmes more efficiently and cheaper”.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in