Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Thames Water: Fears of more bill hikes as £38bn bill revealed

A new report has said Thames Water is in worse financial straits than already thought

Albert Toth
Monday 18 November 2024 16:05 GMT
Comments
Thames Water is more than £16 billion in debt (Andrew Matthews/PA)
Thames Water is more than £16 billion in debt (Andrew Matthews/PA) (PA Archive)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

The extent of issues faced by Thames Water has been revealed in a new investigation, prompting concern from industry officials and customers.

The beleagured water company has been marred by financial mismanagement for decades. It now faces collapse as it seeks to offset costs and secure extra investment.

It also has £23bn worth of assets in need of repair, The Guardian has reported, putting the water security of its 16 million customers in a perilous position.

Thames Water has proposed a £3 billion funding deal with creditors (Andrew Matthews/PA)
Thames Water has proposed a £3 billion funding deal with creditors (Andrew Matthews/PA) (PA Archive)

It is alleged that Thames Water finances are even worse than previously admitted to, given the scale of vital repair work it needs to carry out. Serious safety concerns, outdated IT systems and a culture of intimidation are all raised as issues at the company.

A spokesperson for Thames Water said: “We take a rigorous approach to financial discipline throughout the company in order to operate within budget, as any business in turnaround would be expected to do.”

What could this mean for Thames Water and customers?

Bill rises for all companies until 2030 have already been announced by the regulator Ofwat, with Thames Water bills rising from an average £435.56 to £534.79 – a 22.8 per cent increase.

But given the continued revelations of mismanagement at Thames Water, it’s likely bosses will keep pushing to raise bills higher than this.

Thames Water has already called for permission to raise bills by 53 per cent, bringing them to an average of £667 a year by 2030.

The company said Ofwat’s proposals will render its five-year recovery plans “not deliverable” and “prevent the turnaround and recovery of the company.”

Thames Water Mogden Sewage Treatment Works
Thames Water Mogden Sewage Treatment Works (EPA)

This puts the regulator and government in a difficult position. There are fears that if Thames Water collapses, Labour will have no choice but to step in and temporarily renationalise the company at an estimated cost of £38bn to the taxpayer.

This includes the £15bn worth of debt the company holds. However, a good deal of this would be wiped off in the event of renationalisation as creditors would be forced to shoulder some of the losses.

Thames Water is also in talks with creditors to secure an crucial £3bn lifeline before Christmas.

Responding to The Guardian’s claims, a Thames Water spokesperson said: “The wellbeing and safety of our colleagues and customers is our highest priority. We supply 2.6bn litres of water every day, rated among the highest quality of drinking water anywhere in the world.

“We’ve been very open about the ‘asset deficit’ we face, and the challenges we will have meeting future demand if it’s not addressed.

“That’s why we have set out an ambitious plan for 2025-30 which asks for £20.7bn of expenditure and investment with an additional £3bn through gated mechanisms, so that we can meet our customers’ expectations and environmental responsibilities.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in