Schools closed and homes left without water due to Southern Water fault
Residents in Southampton, Eastleigh, Romsey and the New Forest have been left without water in their homes
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Your support makes all the difference.A fault at a Southern Water supply works has left thousands of people without water and forced schools to close.
Southern Water said the problem had been caused by a "technical issue" at its Testwood Water Supply Works which meant low pressure or a loss of water supply.
Residents in Southampton, Eastleigh, Romsey and the New Forest have been left without water in their homes.
Southern Water said that the problem is affecting ten postcodes – SO15, S016, SO40, SO42, SO43, SO45, SO50, SO51, SO52 and SO53.
Ten schools have been forced to send pupils home, Hampshire County Council said.
The schools closed include: North Baddesley Infant School and Halterworth in the Test Valley, The New Forest Academy, Cadland Primary School and Wildground in the New Forest and Mountbatten school Romsey.
An update on Southern Water’s website said: “We currently have a technical fault at Testwood Water Supply Works which means water is not leaving the site. We’ve been working 24/7 since late last night to fix the issue.”
“Our Incident Alternative Response team have been working continuously to ensure we support our most vulnerable customers and key services, and mitigate for any potential loss of supplies.
“Bottled water deliveries to customers on our Priority Services Register are ongoing, as well as care homes.”
The company said it will provide a further update at 3pm on Wednesday.
Bottled water stations have been set up, Southern Water said, and all locations and opening times will be announced once open.
The first one was set up at Places Leisure Centre in Passfield Avenue, Eastleigh.
Sandra Hall, a Hampshire resident, told the Daily Echo she hasn’t had hot water on Wednesday.
She said: “Thankfully, we had a hot shower last night otherwise it could’ve been a real nightmare.”
Stephanie Davidovitz, head of water networks at Southern Water, said: "Our Testwood Water Supply works has run into some issues.
"We are working through plans to look at how we can restore supply in some areas but it is an emerging issue."
A Defra spokesperson said: “We are aware of the water supply issues in Southampton and Marchwood.
"We are in close contact with Southern Water to ensure that the company is taking urgent steps to support residents and resolve the issue as soon as possible.
“The Government has just announced reforms to double the compensation water companies provide to customers for supply issues like these and from next year, further investment into water infrastructure will provide a much-needed upgrade to services."
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