Nuisance calls make up 40 per cent of all phone calls
A quarter of people received between 11 and 20 nuisance calls a month.
Your support helps us to tell the story
As your White House correspondent, I ask the tough questions and seek the answers that matter.
Your support enables me to be in the room, pressing for transparency and accountability. Without your contributions, we wouldn't have the resources to challenge those in power.
Your donation makes it possible for us to keep doing this important work, keeping you informed every step of the way to the November election
Andrew Feinberg
White House Correspondent
Nuisance calls make up 40 per cent of phone calls, a new report has found.
One in 10 people that were part of research by consumer affairs organisation Which? and call-blocking firm TrueCall received more than 60 nuisance calls a month over a three-year period.
Older customers were found to receive more calls on average than those not considered vulnerable, the research also found.
Which? said more needed to be done by the Government to stop people being bothered.
TrueCall analysed more than seven million phone calls received by its customers over three years.
A quarter of people received between 11 and 20 nuisance calls a month.
But older customers received an average of 39 nuisance calls a month - 46% more than standard customers. Of that group, one in five received more than 60 calls a month, compared with just 9% of standard customers.
Which? director of campaigns and policy Alex Neill said: "Millions of people are still being bombarded with nuisance calls and consumers are sick and tired of this daily intrusion into their lives.
"While there have been steps in the right direction, this research highlights that more must be done to tackle this menace.
"With the Government bringing forward legislation in the Queen's Speech to tackle nuisance calls, they should introduce tougher penalties that hold senior executives personally accountable when their company makes unlawful calls and make sure the new rules give people more control of their data."
PA
Subscribe to Independent Premium to bookmark this article
Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments