Anger as refunds for late trains set to be cut
The news comes as commuters were hit with record levels of cancellation last year
UK rail commuters could be hit by proposals to make “delay repay” less generous, according to reports.
Delay repay is a nationwide scheme which allows rail passengers claim compensation for disrupted services, allowing commuters to claim for cancelled trains or services facing delays of 15 minutes or more.
However, the Government has been discussing raising the threshold for customers to claim under the scheme, from 15 minutes to half an hour, according to The Sunday Telegraph.
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