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One million cut broadband service amid cost-of-living crisis, survey finds

Those on universal credit were six times more likely to have stopped their broadband in the last 12 months, Citizens Advice found

Josie Clarke
Thursday 18 May 2023 06:17 BST
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As many as one million people cut off their broadband in the last year as the cost-of-living crisis left them unable to afford it, a survey suggests.

Those on universal credit were six times more likely to have stopped their broadband in the last 12 months than those who are not receiving the benefit amid rising bills, Citizens Advice found.

Those claiming universal credit but still paying for broadband are more than four times more likely to be behind on their bills, according to Citizens Advice.

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