Manchester Arena fraudster ordered to pay back £139,000 after faking involvement in terror attack

Susan Pain claimed she had a daughter and that she had been injured in the bombing

Harry Cockburn
Tuesday 12 March 2019 15:34 GMT
Susan Pain was jailed for two years for fraud
Susan Pain was jailed for two years for fraud (City of London Police)

A woman who was jailed last year for making 31 fraudulent medical claims following the Manchester Arena attack, including one in which she said her daughter had sustained serious injuries in the explosion, has been ordered to pay back £139,000.

Susan Pain, 51, from Liverpool, was sentenced to two years in prison in September last year for fraud by false representation.

Pain was ordered to pay £89,000 within three months or face an additional 12 months in jail on top of her current sentence. The remaining £40,000 will be taken from her pension when she is 55 years old.

The City of London Police’s Insurance Fraud Enforcement Department (IFED) initially began investigating Pain after a referral by the insurance company AXA.

Officers discovered a string of fraudulent insurance claims dating between March 2010 and July 2017.

Pain was working as a director at an insurance broker and had abused her position to make the claims, in which she’d used the names of friends and family, and had pretended to have a daughter in the wake of the Manchester Arena attack.

She also made some claims in her own name, believing that she would avoid detection because she was known professionally by her former name Susan Raufer.

The majority of the claims were for “unexpected overhears encountered by medical professionals,” according to the police.

IFED financial investigator Simon Styles said: “The Insurance Fraud Enforcement Department’s work doesn’t stop at the conviction of insurance fraudsters and this case is a prime example. My job is to ensure that Pain does not benefit from her despicable actions.

“We’re pleased that she will now be paying the price, not just through her prison sentence, but also in having to pay back the money she gained illegally.

“This will hopefully have the effect of deterring other people thinking of committing insurance fraud and show them that crime doesn’t pay.”

In the Manchester Arena attack in May 2017 a radical Islamist detonated a home-made bomb as crowds of people left an Ariana Grande concert, a killing himself and 22 other people and injuring 139 – more than half of them children.

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