Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Online gambling business 888 fined £9.4m

The fine – one of the Gambling Commission’s largest to date – follows social responsibility and money laundering failings.

Josie Clarke
Tuesday 01 March 2022 09:48 GMT
A person accesses the 888casino.com gambling website on a laptop computer (PA)
A person accesses the 888casino.com gambling website on a laptop computer (PA) (PA Archive)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Online gambling firm 888 has been fined £9.4 million for social responsibility and money laundering failings.

The Gambling Commission said 888 UK Limited, which operates 78 websites including 888.com, had also received an official warning and would undergo extensive independent auditing.

The fine – one of the largest imposed by the regulator to date – is the second enforcement action for the 888 group. In 2017 they paid a £7.8 million penalty package for failing vulnerable customers.

The commission said 888 had failed to effectively identify players at risk of harm because their policies only required financial checks after a customer had deposited £40,000.

The operator also failed to contact a customer who lost £37,000 over six weeks during the pandemic and gave another customer they knew was an NHS worker earning £1,400 a month a monthly deposit cap of £1,300.

Money laundering failures included allowing customers to deposit £40,000 before carrying out source of funds (SOF) checks and accepting verbal assurances from customers as to their income.

One customers was allowed to spend £65,835 in just five months without an SOF check.

Gambling Commission chief executive Andrew Rhodes said: “The circumstances of the last enforcement action may be different but both cases involve failing consumers – and this is something that is not acceptable.

“Today’s fine is one of our largest to date, and all should be clear that if there is a repeat of the failures at 888 then we have to seriously consider the suitability of the operator to uphold the licensing objectives and keep gambling safe and crime-free.

Consumers in Britain deserve to know that when they gamble, they are participating in a leisure activity where operators play their part in keeping them safe and are carrying out checks to ensure money is crime-free.”

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in