Heathrow flyers put out to grass
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Your support makes all the difference.AIRLINE PASSENGERS who think they are treated like cattle could be forgiven for being a bit put out by the latest attempt to soothe their feelings.
British Airways is pumping the "uplifting" smell of freshly cut grass into Terminal Four at Heathrow to make the stay at the airport more relaxing for first-class and business passengers. BA said it chose the fragrance of newly mown meadows and the waft of the ocean from a selection of 100 different smells including leatherand baking bread.
The scents were chosen for their "uplifting and stimulating qualities" from a survey of passengers. The aromas, generated from heated capsules hidden in the floor, will waft around BA's arrivals lounge, which has been given a pounds 2.5m redesign around the theme of a garden terrace.
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