Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

You're in! You're not! University of Sussex says sorry

Jennifer Cockerell,Pa
Thursday 21 April 2011 09:49 BST
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

An email was mistakenly sent out to "several thousand" people congratulating them on getting a place at a university, it emerged today.

A member of staff at the University of Sussex accidentally sent the email, which was meant to be a test, to thousands of people on its address list.

A second email recalling the message was sent out hours later as soon as the mistake was realised.

Most of those who received the email, which welcomed them to the School of Education and Social Work, had not even applied for a place.

Students already studying at the university and applicants from previous years were also recipients.

A spokesman for the university stressed that the email was not an offer of a place, but a message welcoming them in the name of one of its heads of school and most people would have realised straight away it was not meant for them.

He said the mistake was down to human error as the wrong filter was applied to the message when sending it.

He said: "We have offered our apologies to people who received a test 'welcome' email by mistake on Thursday evening.

"The error arose while new enquiries systems were being tested. We acted immediately to recall the email and to correct any misunderstanding that had occurred.

"People then opening their emails on Friday morning would have seen the recall email in their inboxes first, which made clear the original email was a mistake and was in any case not an official offer of a place.

"Our offers are made to candidates in the normal way through UCAS for undergraduate applicants, and by a formal letter from our admissions team for postgraduates.

"Of those who replied to us, most did so with good humour and understanding, since it was so clearly a mistake coming to them from one particular school of studies unconnected with their own subject of study."

The university, which was ranked in 19th place in the recent Complete University Guide, has announced it plans to charge the maximum tuition fees of £9,000 from next year.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in