Issuer protests at credit card rules
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.Q What do these people have in common?
A 65-year-old man who registered with a dating agency and claimed the women on offer were unacceptable.
A man who bought a 'sea-facing' timeshare flat in Portugal but did not visit it until after he had signed up. It did face the sea, but was four miles away.
A man bought an orthopaedic bed advertised to 'help back sufferers' but after two months his back had not improved.
A woman who bid for second-hand TV at an auction believing it to be stereo. It was mono and not in perfect working order.
A They all paid by credit card and expected the issuer, Save & Prosper, to settle their grievance.
Ian Lindsay, a director of S & P has written to the Office of Fair Trading to ask for changes in the Consumer Credit Act which forces credit card issuers to reimburse dissatisfied customers.
S & P pays out about pounds 50,000 a year on such claims, which Mr Lindsay says were framed to cover hire purchase agreements.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments