IN BRIEF : Windows phone lines jammed
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.A record one million copies of Windows 95 software were sold in the first four days following its much-hyped launch, Microsoft said last night.
Calls for technical support, at more than 20,000 a day, were also running at record levels, and the company acknowledged that many calls had been left unanswered. Some callers who did get through faced delays of up to an hour. Many buyers found that they had to reconfigure systems to enable existing software to work correctly. Internet and bulletin board operators also reported a high level of calls for help; a special "Windows 95 crash" newsgroup on the Internet attracted users round the clock.
Microsoft shares fell by $4 in reaction to the problems. Deborah Willingham, vice president of support at Microsoft, apologised for the problems, but added that the company had 1,600 people working on support worldwide.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments