84% of people ‘have noticed a rise in scam communications in the past year’

Around 84% of people have seen an increase in suspect communications in the past 12 months, according to Barclays.

Vicky Shaw
Thursday 20 May 2021 00:01 BST
A woman using a mobile phone
A woman using a mobile phone (PA Archive)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

More than four in five people say they have noticed an increase in scam-related communications over the past year, a survey has found.

Around 84% of people have seen an increase in suspect communications in the past 12 months, according to Barclays

The bank said its own figures on reported scams show that 45% of those occurring between January and March 2021 originated on tech platforms, including social media, auction or purchase websites, apps and dating websites.

Fraudsters don't discriminate when it comes to who they target, and are becoming ever more sophisticated in their tactics, requiring us all to be on high alert in order not to get caught out

Jim Winters, Barclays

Its survey found people are more alert to the possibility of being scammed when answering their mobile phone (69%) or landline (66%), or when reading an email (73%) or text message (69%) than when scrolling through social media (38%).

Barclays said its figures on reported scams suggest that while those originating on tech platforms are high in volume, they tend to be lower value, making up just 20% of the total value of scam claims.

It said this shows that customers should always be on the alert, even when making smaller purchases.

Jim Winters, head of fraud at Barclays said: “Fraudsters don’t discriminate when it comes to who they target, and are becoming ever more sophisticated in their tactics, requiring us all to be on high alert in order not to get caught out.”

Some 2,000 people were surveyed in May 2021.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in