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WhatsApp has broken, leaving people unable to chat.
The problems were reported across the world, according to the website Down Detector, and on various platforms including iPhone and Android.
Messages failed to send and the app would not load, according to affected users.
The problems did not appear to be affecting every user of the site, with some able to get onto both the app and its desktop and web versions.
WhatsApp does not maintain a status website to check the availability of its platform or when those will be fixed.
12 useful WhatsApp features you didn’t know existedShow all 12 1 /1212 useful WhatsApp features you didn’t know existed 12 useful WhatsApp features you didn’t know existed Unsend messages You can unsend a message by tapping and holding it, hitting the Delete symbol and selecting Delete for Everyone. The feature works for all types of messages, but only if they were sent less than seven minutes ago.
12 useful WhatsApp features you didn’t know existed Dodge the blue ticks WhatsApp’s blue ticks show when sent messages have been read, but you can disable them buy going to Settings > Account > Privacy > Read Receipts. However, bear in mind that, by doing so, you’ll lose the ability to see when your own sent messages have been read. Another, more fiddly way of reading your messages without triggering the blue ticks, is enabling Aeroplane Mode before opening your messages - just remember to close the app before switching Aeroplane Mode off again.
12 useful WhatsApp features you didn’t know existed Hide your 'last seen' time Prevent your friends from finding out when you were last online by hiding your last seen time. Go to Settings > Account > Privacy > Last Seen. As is the case with disabling read receipts, hiding your ‘last seen’ time will also stop you from seeing anybody else’s.
12 useful WhatsApp features you didn’t know existed Limit data usage You can control how much data you munch through on WhatsApp by limiting the types of media you automatically download on a mobile connection. Go to Settings > Data Usage and choose the best option for you.
12 useful WhatsApp features you didn’t know existed Customise notifications If you’re expecting an important WhatsApp message from someone, set a custom notification for them by opening the chat, tapping their name at the top and hitting Custom Notifications.
12 useful WhatsApp features you didn’t know existed Format your messages To jazz up any of your messages, simply highlight it by tapping and holding it, hit the More Options key on the pop-up menu and tap the formatting option you want - bold, italic, strikethrough or monospace.
12 useful WhatsApp features you didn’t know existed Type hands-free You can get Siri or Google Assistant to type your WhatsApp messages out for you by saying either “Hey Siri” or “Okay Google”, followed by the name of the person you want to message and the actual contents of the message.
12 useful WhatsApp features you didn’t know existed Mark chats as unread When you’ve read a message but can’t reply to it straight away, you can set a visual reminder by marking it as unread. On Android, long-press the conversation, and on iOS, swipe from left to right on a chat.
12 useful WhatsApp features you didn’t know existed Email entire conversations You almost certainly won’t do this on a regular basis, but it’s a handy option to have. You can export entire conversations - complete with emoji and media attachments - by hitting More inside a chat a selecting Email Chat.
12 useful WhatsApp features you didn’t know existed Mass-message contacts You can send the same message to lots of your contacts without lumping them all into one group, much like the BCC option on email, by hitting the New Broadcast option on the app’s main menu.
12 useful WhatsApp features you didn’t know existed Pin conversations You pin up to three contacts and groups to the top of your WhatsApp conversation list by tapping and holding a chat, then hitting the pin icon.
12 useful WhatsApp features you didn’t know existed Make things easier to find You can easily mark key messages with a star, allowing you to find them easily when you need to. Just tap and hold a message and hit the star icon to save it, and return to it later by selecting Starred Messages in WhatsApp’s main menu.
Though it has a public-facing Twitter feed, it has not posted since 2016 and often does not inform users of outages. It also has an official "WhatsApp Status" account that once tweeted about issues and when they would be fixed, but that has not tweeted since 2014 – despite a series of high-profile outages since then.
Though WhatsApp goes offline relatively rarely, even the shortest outage can hit millions of people. Some problems have also happened at unhelpful moments, as when the service broke right in the middle of New Year celebrations .
The issues come amid a difficult time for the platform, which is fighting to keep hoaxes and scams out of its chats.
It has recently limited the number of people who can forward messages, for instance, keeping them to five in the hope it will stop the spread of misinformation .
The Facebook-owned service has also faced questions over its direction, with its founder having left the company amid suggestions that the decision could signal a change in strategy to bring it more in line with its owner .
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