Internet companies send letters to customers who have been downloading pirated content

Sky, BT and Virgin Media are getting in contact with customers from today

Aatif Sulleyman
Tuesday 17 January 2017 15:13 GMT
Comments
The campaign will point customers towards legal aternatives
The campaign will point customers towards legal aternatives (REUTERS/Tobias Schwarz)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

The UK’s major ISPs are this week set to start sending “educational letters” to customers who have been using their connection to access films, TV shows and music illegally, as part of a government campaign to crack down on piracy.

The ISPs won’t monitor customers’ activities themselves, but will instead rely on data from anti-piracy firm MarkMonitor.

The measures have been a long time coming, and it shows. Having initially been agreed back in 2014, the system will only apply to P2P file-sharing, so any customers exclusively using illegal streaming services won’t be targeted.

“Get It Right from a Genuine Site has got in touch with us,” reads a sample letter seen by the BBC. “Get it Right is a government-backed campaign acting for copyright owners who think their content's been shared without their permission.

“It looks like someone has been using your broadband to share copyrighted material (that means things like music, films, sport or books). And as your broadband provider, we have to let you know when this happens.”

Rather than attempting to frighten customers who have been pirating content, it points them towards legal alternatives.

Sky, BT and Virgin Media will start distributing their messages from today, while TalkTalk is waiting until the end of the month.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in