Note 7 : Samsung set to blame manufacturing partners for exploding smartphone
The company's investigation into the matter has reportedly identified two separate battery issues
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.Samsung has concluded that two separate battery issues were to blame for the faults with the Galaxy Note 7, according to a report.
The South Korean giant is set to reveal what exactly went wrong with the device at an event on 23 January, but the Wall Street Journal claims to have got its hands on the inside information early, citing “people familiar with the matter.”
Its sources say that Samsung used three independent quality-control and supply chain analysis firms to conduct its investigation.
The first issue has been traced back to the batteries manufactured by Samsung subsidiary Samsung SDI, which didn’t fit the phone properly, causing the handset to overheat and, in some cases, catch fire.
Samsung reacted to the first wave of explosion reports by expanding production of Note 7s equipped with batteries made by Hong Kong firm Amperex Technology.
However, the increased pressure on Amperex Technology led to unspecified “manufacturing issues”.
Samsung is keen to draw a line under the fiasco before unveiling the Galaxy S8 and S8 Edge, its highly anticipated new generation of flagship smartphones.
The company's new virtual assistant, Bixby, is expected to debut on the new handsets with an impressive range of features, including the ability to make online shopping even easier by tracking down real-world objects on the web.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments