Apple releases study into App Store fees amid questions over whether it is fair to developers

Data released as chief executive Tim Cook is due to take questions from US lawmakers over antitrust issues, alongside other members of the tech industry

Andrew Griffin
Wednesday 22 July 2020 17:23 BST
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People wait in line following social distancing rules as others enter during the official opening of the new Apple Store in the Sanlitun shopping area on July 17, 2020 in Beijing, China
People wait in line following social distancing rules as others enter during the official opening of the new Apple Store in the Sanlitun shopping area on July 17, 2020 in Beijing, China (Kevin Frayer/Getty Images)

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Apple has released new data on App Store fees as it faces questions over how much it charges to developers.

The study – which was commissioned by Apple, but which it says was conducted independently by research company Analysis Group – suggests that the company's fees are roughly in line with the rest of the market. It compares Apple's App Store with a host of other, similar marketplaces, and suggests that Apple's 30 per cent is identical to the cut taken by many companies.

Apple has faced questions from both large and small developers over the way that it splits revenues from the App Store. The company takes a 30 per cent cut when customers buy apps through its store, as well as requiring that companies who offer subscriptions – such as video streaming accounts – only allow Apple users to sign up using its tools, from which it also takes a fee.

Since the App Store is the only legitimate way for users to get apps on their iPhones and iPads, developers have argued that such as cut is unfair, and that Apple should either reduce its fee or allow alternative marketplaces through which apps could be bought.

The release of the new study also comes as Apple and other tech firms face questions over whether they have unfairly used their dominance of their platforms. Chief executive Tim Cook will appear for questioning over antirust issues from US politicians next week, and the company was recently locked in a public dispute over an email app called Hey.

The study first lays out the fees that are charged by Apple. The commission the company takes is made up of a 30 per cent cut of any paid apps or in-app purchases, as well as a 30 per cent cut of any in-app digital subscriptions, though that drops to 15 per cent after the first year.

The researchers note that Apple does not take a cut of any physical products or services that are bought through apps on an iPhone or iPad, and that it does not take any cut from digital services that are bought outside of the app and then used within it.

Analysis Group said that it had analysed commission rates from 38 other digital marketplaces – which sell everything from apps and software, like Aple, to other digital content such as ebooks or video games – and compared those fees with those charged by Apple.

The researchers said that most of those competing apps and video game marketplaces charge the same rate as Apple, at 30 per cent. While some others were significantly lower, others were higher, but 30 per cent appeared to be the standard market rate for selling apps, the researchers said.

The new study is just the latest piece of research data released by Apple as it looks to argue against claims that it is abusing the size and power of its platform with the App Store. Last month, Apple released separate data that aimed to highlight the amount of money "facilitated" by the App Store but not sent through the company, which it said was much larger than the revenues from which it takes a cut.

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